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Last updated: 10 Aug 2026
How cashback is earned, tracked, confirmed and withdrawn on TryMySample.
When a deal is eligible for cashback, completing a qualifying purchase through TryMySample and submitting a cashback claim allows us to credit cashback to your account once the purchase is verified with the relevant Partner.
Cashback claims on TryMySample are reviewed manually rather than tracked automatically. When you submit a claim, you provide your order details, and any evidence requested such as delivery or review proof, so our team can verify the purchase with the relevant Partner.
After a claim is confirmed, the cashback amount is shown as pending in your account. Pending cashback is not yet available for withdrawal — it becomes available once released, as described below.
Claims are reviewed against the order details and evidence provided. A claim may be confirmed, declined, or sent back for additional information. Confirmed claims reflect the amount we have verified as eligible, which may differ from the amount originally claimed.
If an order associated with confirmed or paid cashback is later cancelled, returned, or found ineligible, we may reverse the corresponding cashback from your account balance, including recovering it from a future withdrawal where applicable.
Promo code cashback is credited directly to your account balance upon redemption and follows the same withdrawal rules as claim-based cashback described below.
Cashback becomes eligible for withdrawal once it has been released to your available balance. To withdraw, you must have a verified bank account added to your profile.
A minimum withdrawal amount applies to withdrawal requests. The current minimum is shown on the withdrawal request page in your account and may be updated from time to time.
Cashback is not payable on purchases made outside the tracked link or flow, on cancelled or returned orders, on transactions that violate a Partner's own terms, or on activity that violates our Terms & Conditions.
We monitor for fraudulent or abusive activity, including fake orders, self-referrals, and manipulated claims. Accounts involved in such activity may have pending or available cashback forfeited and may be suspended, in accordance with our Terms & Conditions.
We may update this Cashback Policy from time to time to reflect changes in how deals, claims or withdrawals work. The "Last updated" date at the top of this page reflects the most recent revision.
For questions about a specific claim or this policy, please contact us at [Support Email].